- Go to the Summary Tab of your property. Need help getting to the Summary tab? Click here for detailed instructions.
- On the left-hand side, click the grey tab labeled "Photos".
- Scroll to the bottom of the page and click "Start Darkroom". Need help opening Darkroom? Click here for detailed instructions. Note: You can only use the Darkroom if you are on a PC, the Darkroom does not currently work on MACs.
- Once you have the Darkroom open, you will see all of your site photos and videos.
- Double click on the video that you would like to create a thumbnail for.
- This will open a new window with a larger preview of the video. Click the video button in the center of your screen.
- Another screen will open up and start playing your video.
- When your video gets to the scene you would like to make your thumbnail click the camera button at the bottom right.
- If you would rather use a photo as the thumbnail, instead of a spot within the video, you can do that as well. Click "Replace" just below the existing video thumbnail and you will be able to select an image from your computer and click "Open".
- You will then be taken back to the large view of your video with the new thumbnail. Click the Back to Tour button in the upper left.
- You will now see your new thumbnail photo displayed for your video. Click the Save/Close button on the bottom right of your window.
For additional assistance, contact us at 888-458-3943 coaching@tourfactory.com